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SALES & MARKETING VACANCIES

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UK Customer Care Manager

Sales & Marketing 202506-09

Sales and Marketing

Permanent

Competitive, rewarding compensation package, based on your qualifications and experience.

Full Time

Birmingham B37 7YG, UK

About Changan
Changan Automobile, one of the world’s leading automotive manufacturers from China, brings a rich heritage and global reach to the UK market. With a presence in Europe & UK since the early 2000s through design and R&D centres, Changan has now established its UK National Sales Company, marking a new commitment to the region. Operations across multiple European markets will begin in 2025, introducing Changan's vehicle line up that blends European design excellence with advanced Chinese technology. Driven by innovation and quality, Changan is excited to deliver intelligent, stylish, and sustainable mobility solutions tailored for Europe & UK.

Overview of Role
We are seeking an experienced Customer Care Manager to support the setup of Customer Service excellence for the UK. Your goal is to ensure absolute customer satisfaction, respond to customer inquiries, resolve issues and build lasting relationships with our customers. Responsibilities include setting 3rd party call centres and implementing strategies to improve quality of service, customer retention, and customer satisfaction.

Our ideal candidate will possess excellent communication skills, a customer-oriented attitude, and leadership abilities with extensive knowledge in problem solving, aptitude ability to be resourceful, methodical and consistent in approach, following correct process and working within recognised authority and appropriate escalation levels.
Reporting to the After Sales Director, the role requires a hands-on approach as we scale the business from the ground up. As the Customer Care Manager, you’ll have the unique opportunity to use your Customer Service expertise and skills to shape the Changan business in the UK.

This will be aligned with and supported by the teams in Europe and China and delivered to the same outstanding levels as the Changan product.

The role will be based at our NSC in Birmingham.

UK Customer Escalations Coordinator

Sales & Marketing 202506-10

Sales and Marketing

Permanent

Competitive, rewarding compensation package, based on your qualifications and experience.

Full Time

Birmingham B37 7YG, UK

About Changan
Changan Automobile, one of the world’s leading automotive manufacturers from China, brings a rich heritage and global reach to the UK market. With a presence in Europe & UK since the early 2000s through design and R&D centres, Changan has now established its UK National Sales Company, marking a new commitment to the region. Operations across multiple European markets will begin in 2025, introducing Changan's vehicle line up that blends European design excellence with advanced Chinese technology. Driven by innovation and quality, Changan is excited to deliver intelligent, stylish, and sustainable mobility solutions tailored for Europe & UK.

Overview of Role
We are seeking a Customer Escalations Coordinator to support the Customer Care team in the UK. Your goal is to ensure absolute customer satisfaction, respond to customer inquiries, resolve issues and build lasting relationships with our customers. Responsibilities include coordination of data across all call centres and implementing quality of service, customer retention, and customer satisfaction. Our ideal candidate will possess excellent communication skills, a customer-oriented attitude, and leadership abilities with extensive knowledge in problem solving, methodical and consistent in approach, following correct process and working within recognised authority and appropriate escalation levels. Reporting to the Customer Care Manager, the role requires a hands-on approach as we scale the business from the ground up. As the Customer Escalations Coordinator, you’ll have the unique opportunity to use your Customer Service expertise and skills to shape the Changan business in the UK.

This will be aligned with and supported by the teams in Europe and China and delivered to the same outstanding levels as the Changan product.

The role will be based at our NSC in Birmingham.

UK Technical Trainer

Sales & Marketing 202506-08

Sales and Marketing

Permanent

Competitive, rewarding compensation package, based on your qualifications and experience.

Full Time

Birmingham B37 7YG, UK

About Changan
Changan Automobile, one of the world’s leading automotive manufacturers from China, brings a rich heritage and global reach to the UK market. With a presence in Europe & UK since the early 2000s through design and R&D centres, Changan has now established its UK National Sales Company, marking a new commitment to the region. Operations across multiple European markets will begin in 2025, introducing Changan's vehicle line up that blends European design excellence with advanced Chinese technology. Driven by innovation and quality, Changan is excited to deliver intelligent, stylish, and sustainable mobility solutions tailored for Europe & UK.

Overview of Role
We are seeking an experienced Technical Trainer to lead the setup of automotive technician training programmes in the UK.

Reporting to the Technical Service Manager, the role requires a hands-on approach as we scale the business from the ground up. As the technical trainer, you’ll have the unique opportunity to use your experience in developing content and delivering training programmes to internal NSC and external dealer staff on the latest vehicle launch inductions, new technologies and repair techniques. The successful candidate will be responsible for developing and delivering training programs, evaluating trainee performance, and ensuring our automotive technicians are up-to-date on new tools, equipment, and best practices in the industry.

This will be aligned with and supported by the teams in Europe and China and delivered to the same outstanding levels as the Changan product.
The role will be based at our NSC in Birmingham.

UK Corporate & Public Sector Manager

Sales & Marketing 202506-07

Sales and Marketing

Permanent

Competitive, rewarding compensation package, based on your qualifications and experience.

Full Time

Birmingham B37 7YG, UK

About Changan
Changan Automobile, a prominent Chinese automotive manufacturer with a global footprint, is expanding its presence in the European market. Having established design and R&D centers in Europe since the early 2000s, Changan is now reinforcing its commitment to the region with a new European headquarters in Munich. Starting this summer, the company will launch operations across various European markets, introducing a lineup of vehicles that combine European design sophistication with cutting-edge Chinese technology. Focused on innovation and quality, Changan is excited to offer intelligent, stylish, and sustainable mobility solutions tailored to meet the needs of both Europe and the UK.

About the Role
We are seeking a Corporate & Public Sector Manager to support the successful launch and long-term growth of the Changan brand in the UK.
This is a unique and exciting opportunity to join the business at a pivotal moment as we establish our UK busines. The ideal candidate will be commercially driven, proactive, and possess strong experience in the leasing and broker channels within the UK automotive sector.
As the UK Corporate and Public Sector Manager, you will be responsible for delivering Changan’s fleet and public sector strategy. This includes managing direct relationships with large corporate fleets, local authorities to secure key volume opportunities for Changan in the UK.

UK Dealer Training Manager

Sales & Marketing 202506-06

Sales and Marketing

Permanent

Competitive, rewarding compensation package, based on your qualifications and experience.

Full Time

Birmingham B37 7YG, UK

About Changan
Changan Automobile, a prominent Chinese automotive manufacturer with a global footprint, is expanding its presence in the European market. Having established design and R&D centers in Europe since the early 2000s, Changan is now reinforcing its commitment to the region with a new European headquarters in Munich. Starting this summer, the company will launch operations across various European markets, introducing a lineup of vehicles that combine European design sophistication with cutting-edge Chinese technology. Focused on innovation and quality, Changan is excited to offer intelligent, stylish, and sustainable mobility solutions tailored to meet the needs of both Europe and the UK.

About the Role
We are seeking an experienced UK Dealer Training Manager to support the successful launch and ongoing growth of the Changan brand in the UK.
This is a unique and exciting opportunity to join the business at a crucial moment as we establish our UK business. The successful candidate is required to be proactive with a passion for training, combined with a can-do approach.
As the UK Dealer Training Manager, you will be responsible for designing, delivering, and continuously improving the training strategy across for our dealer network. You will ensure that all staff are fully equipped with the knowledge and skills required to represent Changan’s brand and product for both Sales & Aftersales. Your role will be critical in building a strong and knowledgeable network that reflects Changan’s strong product offering and commitment to an excellent customer experience.

UK Business Analyst

Sales & Marketing 202506-05

Sales and Marketing

Permanent

Competitive, rewarding compensation package, based on your qualifications and experience.

Full Time

Birmingham B37 7YG, UK

About Changan
Changan Automobile, a prominent Chinese automotive manufacturer with a global footprint, is expanding its presence in the European market. Having established design and R&D centers in Europe since the early 2000s, Changan is now reinforcing its commitment to the region with a new European headquarters in Munich. Starting this summer, the company will launch operations across various European markets, introducing a lineup of vehicles that combine European design sophistication with cutting-edge Chinese technology. Focused on innovation and quality, Changan is excited to offer intelligent, stylish, and sustainable mobility solutions tailored to meet the needs of both Europe and the UK.

About the Role
We are seeking a detail-oriented and proactive Business Analyst to join our team as we approach our launch phase of Changan in the UK. This is a key role responsible for acting as the one source of truth across the business. The role will be responsible for full company reporting against a suite of KPI’s. You will be required to create the reporting suite from the ground up covering Sales, Aftersales & Marketing functions. This is a unique opportunity to shape and establish what success looks like for Changan from the ground up, contributing directly to the success of a fast-growing, innovative automotive brand.

UK Leasing & Broker Manager

Sales & Marketing 202506-04

Sales and Marketing

Permanent

Competitive, rewarding compensation package, based on your qualifications and experience.

Full Time

Birmingham B37 7YG, UK

About Changan
Changan Automobile, a prominent Chinese automotive manufacturer with a global footprint, is expanding its presence in the European market. Having established design and R&D centers in Europe since the early 2000s, Changan is now reinforcing its commitment to the region with a new European headquarters in Munich. Starting this summer, the company will launch operations across various European markets, introducing a lineup of vehicles that combine European design sophistication with cutting-edge Chinese technology. Focused on innovation and quality, Changan is excited to offer intelligent, stylish, and sustainable mobility solutions tailored to meet the needs of both Europe and the UK.

About the Role
We are seeking a Leasing & Broker Manager to support the successful launch and long-term growth of the Changan brand in the UK.
This is a unique and exciting opportunity to join the business at a pivotal moment as we establish operations in a new and competitive market. The ideal candidate will be commercially driven, proactive, and possess strong experience in the leasing and broker channels within the UK automotive sector.
As the UK Leasing & Broker Manager, you will be responsible for developing and executing Changan’s leasing and broker strategy. This includes building relationships with key leasing companies, fleet operators, and broker partners to maximise brand visibility, vehicle volume, and profitability in these channels. You will play a critical role in driving incremental sales through alternative routes to market, ensuring that all partners are aligned with Changan’s brand positioning, product strategy, and customer standards.

UK Dealer Payments Specialist

Sales & Marketing 202506-03

Sales and Marketing

Permanent

Competitive, rewarding compensation package, based on your qualifications and experience.

Full Time

Birmingham B37 7YG, UK

About Changan
Changan Automobile, a prominent Chinese automotive manufacturer with a global footprint, is expanding its presence in the European market. Having established design and R&D centers in Europe since the early 2000s, Changan is now reinforcing its commitment to the region with a new European headquarters in Munich. Starting this summer, the company will launch operations across various European markets, introducing a lineup of vehicles that combine European design sophistication with cutting-edge Chinese technology. Focused on innovation and quality, Changan is excited to offer intelligent, stylish, and sustainable mobility solutions tailored to meet the needs of both Europe and the UK.

About the Role
We are seeking a detail-oriented and proactive Dealer Payments Specialist to join our team as we approach our launch phase of Changan in the UK. This is a key role responsible for overseeing all dealer financial transactions, ensuring the accurate and timely processing of payments relating to vehicles, incentives, and commercial programmes. As Dealer Payments Specialist, you will play a critical part in building relationships with our dealer network by delivering a transparent, efficient, and responsive payment process. You will work closely with internal departments including Sales, Marketing Finance and Aftersales to align payment workflows. This is a unique opportunity to shape and establish the dealer financial operations from the ground up, contributing directly to the success of a fast-growing, innovative automotive brand.

Sales & Franchising Regional Manager (South)

Sales & Marketing 202506-02

Sales and Marketing

Permanent

Competitive, rewarding compensation package, based on your qualifications and experience.

Full Time

Birmingham B37 7YG, UK

About Changan
Changan Automobile, a prominent Chinese automotive manufacturer with a global footprint, is expanding its presence in the European market. Having established design and R&D centers in Europe since the early 2000s, Changan is now reinforcing its commitment to the region with a new European headquarters in Munich. Starting this summer, the company will launch operations across various European markets, introducing a lineup of vehicles that combine European design sophistication with cutting-edge Chinese technology. Focused on innovation and quality, Changan is excited to offer intelligent, stylish, and sustainable mobility solutions tailored to meet the needs of both Europe and the UK.

About the Role
We are seeking a Sales & Franchising Regional Manager for our Southern region to support the successful launch and ongoing growth of the Changan brand in the UK.
This is a unique and exciting opportunity to join the business at a crucial moment as we establish our UK business. The successful candidate should be strategic, proactive, and possess a strong commercial approach to network development and delivery of sales targets.
As the Southern Franchise and Sales Manager, you will be responsible for executing the network strategy, managing dealer relationships, and driving sales performance across the UK network. You will play a key role in building a robust network of high-performing franchise partners, ensuring they are aligned with Changan’s brand values, sales targets, and customer experience standards.

Sales & Franchising Regional Manager (North)

Sales & Marketing 202506-01

Sales and Marketing

Permanent

Competitive, rewarding compensation package, based on your qualifications and experience

Full Timie

Birmingham B37 7YG, UK

About Changan
Changan Automobile, a prominent Chinese automotive manufacturer with a global footprint, is expanding its presence in the European market. Having established design and R&D centers in Europe since the early 2000s, Changan is now reinforcing its commitment to the region with a new European headquarters in Munich. Starting this summer, the company will launch operations across various European markets, introducing a lineup of vehicles that combine European design sophistication with cutting-edge Chinese technology. Focused on innovation and quality, Changan is excited to offer intelligent, stylish, and sustainable mobility solutions tailored to meet the needs of both Europe and the UK.

About the Role
We are seeking a Sales & Franchising Regional Manager for our northern region to support the successful launch and ongoing growth of the Changan brand in the UK.

This is a unique and exciting opportunity to join the business at a crucial moment as we establish our UK business. The successful candidate should be strategic, proactive, and possess a strong commercial approach to network development and delivery of sales targets.

As the Northern Franchise and Sales Manager, you will be responsible for executing the network strategy, managing dealer relationships, and driving sales performance across the UK network. You will play a key role in building a robust network of high-performing franchise partners, ensuring they are aligned with Changan’s brand values, sales targets, and customer experience standards.

UK Technical Support Specialist

Sales & Marketing 202505-05

Sales and Marketing

Permanent

Competitive, rewarding compensation package, based on your qualifications and experience

Full Time

Birmingham B37 7YG, UK

About Changan
Changan Automobile, one of the world’s leading automotive manufacturers from China, brings a rich heritage and global reach to the UK market. With a presence in Europe & UK since the early 2000s through design and R&D centres, Changan has now established its UK National Sales Company, marking a new commitment to the region. Operations across multiple European markets will begin in 2025, introducing Changan's vehicle line up that blends European design excellence with advanced Chinese technology. Driven by innovation and quality, Changan is excited to deliver intelligent, stylish, and sustainable mobility solutions tailored for Europe & UK.

Overview of Role
We are seeking an experienced Technical Support Specialist to support the setup of technical excellence for the UK. Extensive knowledge required of total vehicle systems including powertrain, electrical and diagnostics; fault finding techniques, problem solving aptitude ability to be resourceful, methodical and consistent in approach, following correct process and working within recognised authority and appropriate escalation levels.

Reporting to the Technical Service Manager, the role requires a hands-on approach as we scale the business from the ground up. As the Technical Support Specialist, you’ll have the unique opportunity to use your technical expertise and skills to shape the Changan business in the UK.

Providing technical support to the UK network, either remotely or hands on, to end user customers via our UK authorised repairer network. Working with both petrol engine (ICE) and battery electric vehicles (BEV), responsibilities include providing technicians of authorised repairer mentoring, mechanical and electrical diagnostic support with final right first time fix (RFT) remediation. To provide in field support for any Changan product related matters including Warranty, Customer Services, Quality, Engineering investigation for current and new model launches, service clinics, service and recall campaigns and promotional events.  Must be prepared to travel domestically, and at times on short notice. Attention to detail, ensuring high levels of performance in the interest of customer satisfaction. This will be aligned with and supported by the teams in UK and China and delivered to the same outstanding levels as the Changan product.

UK Finance Manager

Sales & Marketing 202505-04

Sales and Marketing

Permanent

Competitive, rewarding compensation package, based on your qualifications and experience

Full Time

Birmingham B37 7YG, UK

About Changan
Changan Automobile, one of the world’s leading automotive manufacturers from China, brings a rich heritage and global reach to the UK market. With a presence in Europe & UK since the early 2000s through design and R&D centres, Changan has now established its UK National Sales Company, marking a new commitment to the region. Operations across multiple European markets will begin in 2025, introducing Changan's vehicle lineup that blends European design excellence with advanced Chinese technology. Driven by innovation and quality, Changan is excited to deliver intelligent, stylish, and sustainable mobility solutions tailored for Europe & UK.

UK Technical Service Manager

Sales & Marketing 202505-03

Sales and Marketing

Permanent

Competitive, rewarding compensation package, based on your qualifications and experience

Full Time

Birmingham B37 7YG, UK

About Changan
Changan Automobile, one of the world’s leading automotive manufacturers from China, brings a rich heritage and global reach to the UK market. With a presence in Europe & UK since the early 2000s through design and R&D centres, Changan has now established its UK National Sales Company, marking a new commitment to the region. Operations across multiple European markets will begin in 2025, introducing Changan's vehicle line up that blends European design excellence with advanced Chinese technology. Driven by innovation and quality, Changan is excited to deliver intelligent, stylish, and sustainable mobility solutions tailored for Europe & UK.

Overview of Role
We are seeking an experienced Technical Service Manager to support the setup of technical excellence in the UK. Extensive knowledge required on Training, Warranty and Technical fields in OEM and market based automotive fields. Strong problem solving aptitude ability to be resourceful, methodical and consistent in approach, following correct process and working within recognised authority and appropriate escalation levels to achieve objectives.
Reporting to the After Sales Director, the role requires a hands-on approach as we scale the business from the ground up. As the Technical Service Manager, you’ll have the unique opportunity to use your technical expertise and skills to shape the Changan business in the UK.
Ensuring high levels of performance in the interest of customer satisfaction. This will be aligned with and supported by the teams in UK and China and delivered to the same outstanding levels as the Changan product.

The role will be based at our NSC in Birmingham.

UK Parts Sales & Distribution Manager

Sales&Marketing202505-02

Sales and Marketing

Permanent

Competitive, rewarding compensation package, based on your qualifications and experience

Full Time

Birmingham B37 7YG, UK

About Changan
Changan Automobile, one of the world’s leading automotive manufacturers from China, brings a rich heritage and global reach to the UK market. With a presence in Europe & UK since the early 2000s through design and R&D centres, Changan has now established its UK National Sales Company, marking a new commitment to the region. Operations across multiple European markets will begin in 2025, introducing Changan's vehicle lineup that blends European design excellence with advanced Chinese technology. Driven by innovation and quality, Changan is excited to deliver intelligent, stylish, and sustainable mobility solutions tailored for Europe & UK.

Overview of Role
We are seeking an experienced Parts Sales & Distribution Manager to lead the setup of parts supply and pricing for the UK.

Reporting to the After Sales Director, the role requires a hands-on approach as we scale the business from the ground up. As the Parts Sales & Distribution Manager, you will have the unique opportunity to use your analytical, planning and influencing skills to shape the Changan business in the UK. You will understand the market and how to build an appropriate pricing structure. You will be comfortable managing 3rd party suppliers to establish the parts supply structure, ensuring high levels of performance to ensure high levels of customer satisfaction. This will be aligned with and supported by the teams in Europe and China and delivered to the same outstanding levels as the Changan product.

The role will lead a team based in Birmingham.

UK Sales Operations Manager

Sales&Marketing202504-01

Sales and Marketing

Permanent

Competitive rate, negotiable depending on qualifications and experience

Full Time

Birmingham B37 7YG, UK

About Changan
Changan Automobile, a prominent Chinese automotive manufacturer with a global footprint, is expanding its presence in the European market. Having established design and R&D centres in Europe since the early 2000s, Changan is now reinforcing its commitment to the region with a new European headquarters in Munich. Starting this summer, the company will launch operations across various European markets, introducing a line-up of vehicles that combine European design sophistication with cutting-edge Chinese technology. Focused on innovation and quality, Changan is excited to offer intelligent, stylish, and sustainable mobility solutions tailored to meet the needs of both Europe and the UK.

About the Role
We are seeking an experienced Sales Operations Manager to support the launch of the Changan brand in the UK.
This is a unique and exciting opportunity to join the business at a pivotal time as it launches its operations in the UK. The role requires a proactive, hands-on approach, along with drive and enthusiasm. As Sales Operations Manager, you will bring the necessary expertise to develop an efficient sales function that integrates seamlessly with European and global systems and processes. You will be a key voice within the business, ensuring the smooth coordination of production planning, logistics operations, and sales delivery. This role is essential in achieving the sales goals aligned with Changan’s innovative product line-up, which combines European design excellence with cutting-edge technology.

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