JOB SPEC
Vehicle Sales Support Specialist
Sales & Marketing 20260916
Sales and Marketing
Full Time
Competitive, rewarding compensation package, based on your qualifications and experience.
Permanent
Birmingham B37 7YG, UK
About the Role
About Changan
Changan Automobile, a prominent Chinese automotive manufacturer with a global footprint, is expanding its presence in the European market. Having established design and R&D centers in Europe since the early 2000s, Changan is now reinforcing its commitment to the region with a new European headquarters in Munich. Starting this summer, the company will launch operations across various European markets, introducing a lineup of vehicles that combine European design sophistication with cutting-edge Chinese technology. Focused on innovation and quality, Changan is excited to offer intelligent, stylish, and sustainable mobility solutions tailored to meet the needs of both Europe and the UK.
About the Role
We are seeking a highly organised, analytical and proactive UK Vehicle Sales Support Specialist to play a critical role in scaling of Changan’s UK business.
This position plays a critical role in supporting Changan UK's vehicle supply and sales operations. The position is responsible for managing the end-to-end vehicle ordering process for the Retail Network, supporting wholesale planning activities, and providing data-driven insights through reporting and analysis. Working closely with internal and external stakeholders, the role ensures the efficient flow of vehicles through the business while maintaining high levels of dealer engagement, operational accuracy, and communication excellence.
Requirements
Qualifications:
Bachelor’s degree in Business, Operations, Finance, Supply Chain or a related field
Minimum of 1+ years’ experience in automotive operations, sales operations, network management or commercial analysis roles
Skills we are looking for:
Strong experience using Power BI/ Microsoft Excel or similar business intelligence tools
Ability to create automated reporting solutions and dashboards
Strong cross-functional and stakeholder communication skills
Duties & Responsibilities
Responsible for processing and managing all vehicle orders from Changan UK to the Retail Network (Fleet and Retail)
Support the UK Sales and Operations Manager with wholesale planning
Collaborate closely with Logistics, Finance, Sales and HQ teams to ensure alignment and consistency
Design, build and maintain the reporting on Changan UK, Fleet and Dealer stock performance
Identify trends, risks and opportunities within data sets and provide actionable recommendations
Continuously optimise reporting processes to improve automation, accuracy and relevance
Support consistent, clear and timely communications aligned with business priorities to relevant stakeholders
Strengthen dealer engagement on vehicle ordering by improving transparency, clarity and responsiveness to all vehicle ordering related queries
Support the National Fleet Sales Manager raising Fleet contracts and updating customer term agreements