Operations Assistant (Contractor-Inside IR35)

09 December 2021
Location : Birmingham

Contract Type : Full Time

Description :

Job Purpose

To act as the first point of contact for visitors and callers and to undertake a range of other administration tasks as identified by the Senior Operations Manager.

Personal Specification

  • Must have a professional manner, at all times, as well as a high level of interpersonal skills to handle time-sensitive and stressful situations
  • Excellent written and verbal communication skills
  • Excellent attention to detail
  • Ability to multitask and prioritise on workload
  • Ability to work under pressure
  • Must be a self-motivator and have the ability to work on own initiative as part of a team
  • Must be extremely well organised and have the ability to provide highly accurate and quality work
  • Commitment to confidentiality and a high degree of integrity
  • Must be highly flexible and be prepared to deal with emergency requests 
  • Must have strong Microsoft office skills
  • Driving Licence essential
  • Must have previous Reception / Administration experience
  • Must be smartly dressed at all times

Main Duties and Responsibilities

To perform full reception / administrative duties, to include but not limited to;

  • Greet and welcome visitors to the office, ensuring they sign in the visitor’s book and informing the relevant member of staff of their arrival.  
  • Managing the visitor’s book.
  • Dealing with enquiries in person, by phone and on email. 
  • Processing weekly lunch order booking system.
  • Managing logistics both inbound and outbound (UK & EU only).
  • Providing refreshments for visitors and attendees during meetings.
  • To ensure that the reception and meeting room areas always remain tidy and project a business-like image.
  • To perform stock checks for stationery, workwear and general supplies (e.g. kitchen sundries).
  • Driving Licence management.
  • Organising meeting rooms.
  • Pool car bookings.
  • Parkside tenant issues capture/monitor (with Senior Operations Managers assistance).
  • Post distribution.
  • To provide back-up cover for the Administration Team, when required;
    • Booking transport and travel, hotels.
    • Checking stationery and kitchen supplies.
    • Event support.
    • Various clerical work.
  • To provide support with additional ad-hoc administrative duties as and when required by the Operations Team.

Other Features of job

  • Full-time, 34.5hrs per week, Monday to Thursday 9:00 – 17:00, Friday 9:00 – 14:00                                             
  • Must be eligible to work in the UK

If you are selected for an interview, our recruitment team will normally contact you directly. Unfortunately, due to the high volume of applications, we are unable to inform the candidates who are not shortlisted or give specific feedback.

Package : Competitive rate, negotiable depending on background and experience.