Operations Assistant (Contractor - Inside IR35)

31 August 2022
Location : Birmingham

Contract Type : Contract

Description :

Job Purpose

To act as the first point of contact for visitors and callers and to undertake a range of other administration tasks as identified by the Senior Operations Manager

Person Specification

  • Must have a professional manner, at all times, as well as a high level of interpersonal skills to handle time-sensitive and stressful situations
  • Excellent written and verbal communication skills
  • Excellent attention to detail
  • Ability to multitask and prioritise on workload
  • Ability to work under pressure
  • Must be a self-motivator and have the ability to work on own initiative as part of a team
  • Must be extremely well organised and have the ability to provide highly accurate and quality work
  • Commitment to confidentiality and a high degree of integrity
  • Must be highly flexible and be prepared to deal with emergency requests 
  • Must have strong Microsoft office skills
  • Driving Licence essential
  • Must have previous Reception / Administration experience
  • Must be smartly dressed at all times

Main Duties and Responsibilities

To perform full reception / administrative duties, to include but not limited to:

  • Greet and welcome visitors to the office, ensuring they sign in the visitor’s book and informing the relevant member of staff of their arrival
  • Managing the visitor’s book
  • Dealing with enquiries in person, by phone and on email
  • Processing weekly lunch order booking system
  • Managing logistics both inbound and outbound (UK & EU only)
  • Providing refreshments for visitors and attendees during meetings
  • To ensure that the reception and meeting room areas always remain tidy and project a business-like image
  • To perform stock checks for stationery, workwear and general supplies (e.g. kitchen sundries)
  • Driving Licence management
  • Organising meeting rooms
  • Pool car bookings
  • Parkside tenant issues capture/monitor (with Senior Operations Managers assistance)
  • Post distribution
  • To provide back-up cover for the Administration Team, when required
    • Booking transport and travel, hotels
    • Checking stationery and kitchen supplies
    • Event support
    • Various clerical work
  • To provide support with additional ad-hoc administrative duties as and when required by the Operations Team

Other Features

  • Must be eligible to work in the UK
  • Full-time, 34.5 hrs per week, Monday to Thursday 9:00 – 17:00, Friday 9:00 – 14:00
Package : Competitive rate, negotiable depending on qualifications and experience